⌃ TECH SUPPORT · SECURITY · CLOUD · AI

Good Tech.
Good People.

Personal, reliable IT leadership for growing businesses, active practices, and home offices. Real tools, plain English, and someone who actually picks up when you call.

Explore the Rack
FIELD UNIT CK-25
SYSTEM STATUS
Response Time
AVG 12 MIN
TELEMETRY
Available
Monitoring
Backups
Patched
ON-CALL TELEMETRY · ACTIVE
Uptime
99.98%
Experience
25+yrs
Clients on call
34
Ticket queue
0jobs
EXPLOREServices Rack
Ketchum IT
CK-25Senior IT Partner · Rev. 2026
Model
Direct Senior PartnerNo ticket tiers or call centers
Experience
25+ Years LeadershipEnterprise scaled for small shops
Coverage
On-Site & RemotePhysical hardware + cloud ops
Terms
Month-to-MonthZero multi-year contracts
Data Policy
Zero Hostage DataOpen standards you control
Response
Direct Line to ChaseSame person, same number
Philosophy Good Tech. Good People.
M365GWSAWS
SN KIT-0025-CK
01 / ABOUT

Hi 👋 — I'm Chase Ketchum.

I founded Ketchum IT to bring high-caliber technology leadership to small businesses, active practices, and home offices.

Most growing teams don't need a bloated IT firm, a multi-thousand-dollar monthly retainer, or a faceless ticket queue. They need one experienced, trustworthy partner who understands their tools, keeps their systems running, and answers when they call.

Whether you need hands-on help setting up your office network and hardware, or secure remote support for your cloud, security, and day-to-day operations, you get direct access to me — same person, same number, every time.

02 / SERVICES

Pick what you need from the rack.

Eight modular services, one dedicated partner. Click any blade to inspect deliverables, tooling, and specs.
MOST REQUESTED

Cybersecurity

We close the doors most small shops and growing practices don't know are open.

  • MFA ROLLOUTEnforced across Microsoft 365, Google, and key apps without locked-out staff
  • ENDPOINTCommercial EDR + automated zero-day patching on all macOS and Windows PCs
  • TRAININGQuarterly phishing drills and practical security guidance in plain English
  • RISK AUDITFull discovery scan of open ports, shared links, and exposed accounts
Included in free 30-min audit
03 / APPROACH

Live in an afternoon. Not a quarter.

No enterprise sales games, no 30-day onboarding lag. If your team has computers and internet, we can secure and streamline them fast.

  1. 01 Free audit30 minutes, no obligation. We pinpoint the 3 things to fix first. 30 MIN
  2. 02 Plain-English planPrioritized scope, fixed pricing, zero jargon or lock-in. 24 HRS
  3. 03 On-site or remoteHands-on for physical cables & hardware; remote for cloud & apps. 1 WEEK
  4. 04 Stay or step awayMonth-to-month flexibility. Never any hostage data. ONGOING
ONBOARDING LOG · CLIENT #034 T+00:00
    04 / WHY KETCHUM IT

    What changes when it's personal.

    Traditional IT firms lock you into bloated multi-year retainers and pass you to junior ticket queues. Flip the switch to see the difference.
    Traditional MSP Ketchum IT
    Contract ✕ 3-year contracts with five-figure monthly retainers Flexible month-to-month terms. Walk away clean anytime.
    Who Answers ✕ Faceless helpdesk queues and offshore support tiers Direct access to Chase with 25+ years of senior experience.
    Tooling ✕ One-size-fits-all software bundles with heavy markups Practical tools tailored to how your business actually works.
    Response ✕ Days waiting in ticket queues when emergencies hit Direct priority support when urgent office blockers happen.
    Target Focus ✕ Only prioritize 100+ person corporate enterprises Purpose-built for small businesses, teams, and home offices.
    05 / GET IN TOUCH

    Let's talk shop.

    30 minutes, zero pressure. Tell me what's broken, what's slow, or what's keeping you up at night — I'll tell you the three things I'd fix first.

    Turn the keyBook a free 30-min audit